Support & helpdesk
24/7 during the mission · average first response 4 min · 9 open
Open tickets
9
First response (avg)
4 min
target 10 min
Resolved today
23
Satisfaction
4.7 / 5
| Ticket | Delegate | Category | Priority | Status | Age | |
|---|---|---|---|---|---|---|
| #1042 Cannot see the IMF/WBG meeting in my agenda |  Fatima SaniMinistry of Budget & Economic Planning | Access | High | Open | 6 min | |
| #1041 Outlook sync shows duplicate entries |  Tunde BakareBank of Industry | Integration | Medium | In progress | 32 min | |
| #1040 Lost badge — Level 1 |  Ifeoma NwosuMinistry of Industry, Trade & Investment | Accreditation | High | In progress | 45 min | |
| #1039 Push notifications not arriving (Android) |  David AdeolaDebt Management Office | App | Medium | Open | 1 h | |
| #1038 Request Blue B badge for Wed bilateral |  Adaeze OkonkwoInfrastructure Corporation of Nigeria | Accreditation | Medium | Pending | 2 h | |
| #1037 Dictation transcript cut off |  Yusuf AbdullahiMinistry of Foreign Affairs | App | Low | Completed | 3 h |
Showing 1 to 6 of 9 open tickets